|
|
|
|
손연정 ( Son Youn-Jung ) - 순천향대학교 의과대학 간호학과
이연아 ( Lee Youn-A ) - 순천향대학교 천안병원
심경란 ( Sim Kyoung-Nan ) - 순천향대학교 천안병원
공성숙 ( Kong Seong-Sook ) - 순천향대학교 의과대학 간호학과
박영수 ( Park Young-Su ) - 연세대학교 간호대학
|
|
Abstract
|
|
|
|
|
Purpose: The purpose of this study was to investigate the influence of communication competence and burnout on nursing performance in intensive care units (ICU).
Method: The participants were 209 nurses from four university hospitals. Measurements included a socio-demographic and job related survey, communication competence inventory, the Maslach burnout inventory and a nursing performance scale. Data were collected from February 6 to 24, 2012, with a self-report questionnaire. The statistical analyses were performed with SPSS 18.0 software.
Results: The mean scores for communication competence, burnout and nursing performance were 50.49, 84.72, and 62.18, respectively. Communication competence (r=.44, p＜.001) and burn out (r=-.32, p＜.001) were significantly correlated with nursing performance. In the multiple linear regression, factors influencing nursing performance were communication competence, age and burnout. These variables explained about 46% of the total variance of nursing performance. Communication competence (β=.34, p＜.001) was the most influential factor.
Conclusion: Nurses’ poor communication skills and burnout can influence the occurrences of medical errors in ICU nursing performance. The results suggest that good communication and burnout resolution skills programs should be implemented to improve nursing performance efficiency.
|
|
|
KeyWords
|
|
의사소통, 소진, 간호업무성과, 중환자실, 간호사
Communication, Burnout, Performance, Intensive care units, Nurse
|
|
|
원문 및 링크아웃 정보
|
|
|
|
|
등재저널 정보
|
|
 
|
|
|
|
|